IFUTURE GLOBISTIC ENTERPRISE LIMITED JOB IN DOMESTIC CALL CENTRE EXECUTIVES

IFUTURE GLOBISTIC ENTERPRISE LIMITED JOB IN DOMESTIC CALL CENTRE EXECUTIVES

IFUTURE GLOBISTIC ENTERPRISE LIMITED Job In Domestic Call Centre Executives

Responsibilities: 1. Answer incoming calls and respond to customers 2. Management and resolve customer complaints. 3. Research required information using available resources 4. Route calls to appropriate resources 5. Follow up customer calls where necessary 6. Resolve escalated customer complaints 7. Complete call logs and reports 8. Research required information using available resources 9. Document all call information according to standard operating procedures 10. Manage large amounts of inbound and outbound calls in a timely manner Skills: 1. Proficient in relevant computer applications 2. Should have Bachelor’s degree 3. Excellent data entry and typing skills 4. Superior listening, verbal, and written communication skills 5. Ability to handle the stressful situation appropriately 6. Fluent in Kannada and English. 7. Ability to multi-task, set priorities and manage time effectively.

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Job Id  16W63-1221152633221J
SalaryNot Specified
Number of Vacancy03
Posted on 08/04/2021 
Last date to apply01/07/2021
Company NameIFUTURE GLOBISTIC ENTERPRISE LIMITED
Organisation TypeCentral PSU
Functional AreaCustomer Care Service
Job TitleDomestic Call Centre Executives
SectorManufacturing
Functional RoleCustomer Service Executive
Job DescriptionResponsibilities: 1. Answer incoming calls and respond to customers 2. Management and resolve customer complaints. 3. Research required information using available resources 4. Route calls to appropriate resources 5. Follow up customer calls where necessary 6. Resolve escalated customer complaints 7. Complete call logs and reports 8. Research required information using available resources 9. Document all call information according to standard operating procedures 10. Manage large amounts of inbound and outbound calls in a timely manner Skills: 1. Proficient in relevant computer applications 2. Should have Bachelor’s degree 3. Excellent data entry and typing skills 4. Superior listening, verbal, and written communication skills 5. Ability to handle the stressful situation appropriately 6. Fluent in Kannada and English. 7. Ability to multi-task, set priorities and manage time effectively.
Minimum Qualification RequiredGraduate
Job LocationCity, Bangalore, State: Karnataka
Nature of jobFull Time
Key Skillsincoming, outbound, inbound, Route
How Can ApplyClick Hare
Official Websitehttps://www.ifutureglobistic.com/
Contact Details1800-425-1514​