IFUTURE GLOBISTIC ENTERPRISE LIMITED JOB IN DOMESTIC CALL CENTRE EXECUTIVES
IFUTURE GLOBISTIC ENTERPRISE LIMITED Job In Domestic Call Centre Executives
Responsibilities: 1. Answer incoming calls and respond to customers 2. Management and resolve customer complaints. 3. Research required information using available resources 4. Route calls to appropriate resources 5. Follow up customer calls where necessary 6. Resolve escalated customer complaints 7. Complete call logs and reports 8. Research required information using available resources 9. Document all call information according to standard operating procedures 10. Manage large amounts of inbound and outbound calls in a timely manner Skills: 1. Proficient in relevant computer applications 2. Should have Bachelor’s degree 3. Excellent data entry and typing skills 4. Superior listening, verbal, and written communication skills 5. Ability to handle the stressful situation appropriately 6. Fluent in Kannada and English. 7. Ability to multi-task, set priorities and manage time effectively.
| Job Id | 16W63-1221152633221J |
| Salary | Not Specified |
| Number of Vacancy | 03 |
| Posted on | 08/04/2021 |
| Last date to apply | 01/07/2021 |
| Company Name | IFUTURE GLOBISTIC ENTERPRISE LIMITED |
| Organisation Type | Central PSU |
| Functional Area | Customer Care Service |
| Job Title | Domestic Call Centre Executives |
| Sector | Manufacturing |
| Functional Role | Customer Service Executive |
| Job Description | Responsibilities: 1. Answer incoming calls and respond to customers 2. Management and resolve customer complaints. 3. Research required information using available resources 4. Route calls to appropriate resources 5. Follow up customer calls where necessary 6. Resolve escalated customer complaints 7. Complete call logs and reports 8. Research required information using available resources 9. Document all call information according to standard operating procedures 10. Manage large amounts of inbound and outbound calls in a timely manner Skills: 1. Proficient in relevant computer applications 2. Should have Bachelor’s degree 3. Excellent data entry and typing skills 4. Superior listening, verbal, and written communication skills 5. Ability to handle the stressful situation appropriately 6. Fluent in Kannada and English. 7. Ability to multi-task, set priorities and manage time effectively. |
| Minimum Qualification Required | Graduate |
| Job Location | City, Bangalore, State: Karnataka |
| Nature of job | Full Time |
| Key Skills | incoming, outbound, inbound, Route |
| How Can Apply | Click Hare |
| Official Website | https://www.ifutureglobistic.com/ |
| Contact Details | 1800-425-1514 |
